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Pest Control Policy Review

We aim to ensure Settle homes, communal areas and estates are kept safe, healthy and free of pests.

Settle properties may be subject to an infestation of pests, including but not limited to, rats, mice, wasps, bedbugs, and cockroaches. Some other animals, such as foxes, bats and birds, may present a nuisance but are not considered pests, many are also protected under the Wildlife and Countryside Act 1981, which may determine the course of action undertaken.

The effective control of pests within our properties will ensure that, in the event of an outbreak, the responsibilities of Settle and the resident are clearly defined and that the appropriate advice is given and action undertaken.

This policy sets out Settle’s responsibilities and expectations, in accordance with our service standards, the terms of tenancy agreements and relevant legislation.

To make sure the policy promotes safety, fairness, and consistency, we'd love to hear from you!

Your feedback will help shape how we continue to support residents, which is why we're inviting you to take our simple survey that should take no more than 10 minutes to complete.

📋Click the 'TAKE SURVEY' button to get started!

A note from Alice Courtney-Duguid, Service Delivery Manager

"To support our vision of providing a safe, comfortable and affordable home for revery household, we're introducing a Pest Control Policy. This sets out our approach to managing reports of pests in our properties.

We'd like to hear your feedback, to make sure the policy is clear, easy to understand and effective. Thank you for taking the time to share your thoughts with us!"

We aim to ensure Settle homes, communal areas and estates are kept safe, healthy and free of pests.

Settle properties may be subject to an infestation of pests, including but not limited to, rats, mice, wasps, bedbugs, and cockroaches. Some other animals, such as foxes, bats and birds, may present a nuisance but are not considered pests, many are also protected under the Wildlife and Countryside Act 1981, which may determine the course of action undertaken.

The effective control of pests within our properties will ensure that, in the event of an outbreak, the responsibilities of Settle and the resident are clearly defined and that the appropriate advice is given and action undertaken.

This policy sets out Settle’s responsibilities and expectations, in accordance with our service standards, the terms of tenancy agreements and relevant legislation.

To make sure the policy promotes safety, fairness, and consistency, we'd love to hear from you!

Your feedback will help shape how we continue to support residents, which is why we're inviting you to take our simple survey that should take no more than 10 minutes to complete.

📋Click the 'TAKE SURVEY' button to get started!

A note from Alice Courtney-Duguid, Service Delivery Manager

"To support our vision of providing a safe, comfortable and affordable home for revery household, we're introducing a Pest Control Policy. This sets out our approach to managing reports of pests in our properties.

We'd like to hear your feedback, to make sure the policy is clear, easy to understand and effective. Thank you for taking the time to share your thoughts with us!"

  • Pest Control Policy Survey

    No responses

    Instructions:

    The survey has 3 sections, each with 3 quick questions on the following page. After reading a section, just hit the orange button to move on.

    If you're unsure about anything, feel free to go back and check again – no pressure!

    The survey should only take about 10 minutes to complete. Thank you so much for taking part!

    Take Survey
Page last updated: 05 Jun 2025, 03:50 PM