At Settle, our priority is to ensure that residents are safe in the homes, communal blocks and other properties that we own and manage.

This policy review is now closed.

This policy outlines our approach to managing electrical safety and maintaining electrical installations, equipment, and portable appliances.

Update: Final review published - 25th April

Your feedback was key in this policy review, helping us ensure that it reflects what’s important to you.

🔍 You Said...

• You'd like acronyms to be clearly explained
• You'd value having an Electrical Installation Condition Report (EICR) included in your tenancy agreement or provided when you move into a new home
• You'd appreciate a review of how we support vulnerable residents with Electrical Safety.

🎯 We Did...

• Expanded and explained all acronyms in the policy to make it clearer and easier to read
• Included a commitment to complete and store EICRs electronically, and to provide residents with a copy at change of tenancy or when moving into a new home
• Created a Reasonable Adjustments and Vulnerable needs Policy, which sets out how we support residents who may need it across all of our services.

You can read more about the changes we've made in the updated policy here.

Update: Under review - 6th February

Thank you for the feedback we received on our Electrical Safety Policy! We're pleased to share that we received a total of 24 comments from 8 survey responses. Your contributions are essential to improving this policy, and we're currently reviewing your suggestions.

📢 Here's what we heard:

• 62% of residents thought the language in the policy was clear
• 63% of residents thought the policy was easy to understand.

There were three core themes raised by residents around our Electrical Safety Policy:

1. Residents would value a clearer explanation of the technical terms and acronyms
2. Residents suggested having a process to request their electrical safety report or a detailed inspection report as part of their tenancy agreement
3. Residents would appreciate a review of the current risk assessments to better protect vulnerable residents, such as minors.

We're now reviewing all feedback and revising the policy based on your input. We will publish the updated version reflecting your thoughts soon.

We want to make sure this policy truly reflects residents' priorities.

Follow this project at the bottom of this page to stay informed.

This policy sets out Settle's approach to managing electrical safety and maintaining electrical installations, equipment, and portable appliances.

To make sure the policy promotes safety, transparency, and consistency, we'd love to hear from you!

Your feedback will help shape how we continue to support residents, which is why we're inviting you to take our simple survey that should take no more than 10 minutes to complete.

📋This policy is no longer accepting feedback.