Lift Safety Policy Review

At Settle, our priority is to ensure that residents are safe in the homes, communal blocks and other properties that we own and manage.

Update: Under review - 6th February

Thank you for the feedback we received on our Lift Safety Policy! We're pleased to share that we received a total of 168 comments from 28 survey responses. Your contributions are essential, and we're currently reviewing your suggestions.

📢 Here's what we heard:

  • 83% of residents thought the language in the policy was clear
  • 78% of residents thought the policy was easy to understand.

There were three core themes raised by residents around our Lift Safety Policy:

  1. Residents would value a clearer explanation of the technical terms and acronyms, and suggested using a diagram to make them easier to understand
  2. Residents would like regular updates on lift inspections and repairs, and suggested adding signage inside lifts
  3. Residents would appreciate improved communication about maintenance issues, including an estimated date for when the lift will be operational again.

We're now reviewing all feedback and revising the policy based on your input. We will publish the updated version, reflecting your thoughts soon.

We want to make sure this policy truly reflects residents' priorities.

Follow this project at the bottom of this page to stay informed.

We are responsible for maintaining domestic lifts, passenger lifts, and other lifting equipment, as well as conducting periodic, thorough examinations to ensure they continue to operate safely.

We own and manage domestic properties which have been adapted with living aids such as stair lifts, through floor lifts and hoists to enable residents to continue to live independently. We take responsibility for the lifts which have been installed within our domestic properties which we have been made aware of.

To make sure the policy promotes safety, transparency, and consistency, we'd love to hear from you!

Your feedback will help shape how we continue to support residents, which is why we're inviting you to take our simple survey that should take no more than 10 minutes to complete.

📋This policy is no longer accepting feedback.

At Settle, our priority is to ensure that residents are safe in the homes, communal blocks and other properties that we own and manage.

Update: Under review - 6th February

Thank you for the feedback we received on our Lift Safety Policy! We're pleased to share that we received a total of 168 comments from 28 survey responses. Your contributions are essential, and we're currently reviewing your suggestions.

📢 Here's what we heard:

  • 83% of residents thought the language in the policy was clear
  • 78% of residents thought the policy was easy to understand.

There were three core themes raised by residents around our Lift Safety Policy:

  1. Residents would value a clearer explanation of the technical terms and acronyms, and suggested using a diagram to make them easier to understand
  2. Residents would like regular updates on lift inspections and repairs, and suggested adding signage inside lifts
  3. Residents would appreciate improved communication about maintenance issues, including an estimated date for when the lift will be operational again.

We're now reviewing all feedback and revising the policy based on your input. We will publish the updated version, reflecting your thoughts soon.

We want to make sure this policy truly reflects residents' priorities.

Follow this project at the bottom of this page to stay informed.

We are responsible for maintaining domestic lifts, passenger lifts, and other lifting equipment, as well as conducting periodic, thorough examinations to ensure they continue to operate safely.

We own and manage domestic properties which have been adapted with living aids such as stair lifts, through floor lifts and hoists to enable residents to continue to live independently. We take responsibility for the lifts which have been installed within our domestic properties which we have been made aware of.

To make sure the policy promotes safety, transparency, and consistency, we'd love to hear from you!

Your feedback will help shape how we continue to support residents, which is why we're inviting you to take our simple survey that should take no more than 10 minutes to complete.

📋This policy is no longer accepting feedback.

  • CLOSED: This survey has concluded.

    Lift Safety Policy Survey

    Instructions:

    The survey has 6 sections, each with 3 quick questions on the following page. After reading a section, just hit the orange button to move on.

    If you're unsure about anything, feel free to go back and check again – no pressure!

    The survey should only take about 10 minutes to complete. Thank you so much for taking part!

Page last updated: 07 Feb 2025, 02:02 PM