At Settle, our priority is to ensure that residents are safe in the homes, communal blocks and other properties that we own and manage.
Update: Under review - 6th February
Thank you for the feedback we received on our Water Hygiene Policy! We're pleased to share that we received a total of 23 comments from 8 survey responses. Your contributions are essential to improving this policy, and we're currently reviewing your suggestions.
📢Here's what we heard:
85% of residents thought the language in the policy was clear
83% of residents thought the policy was easy to understand.
There were three core themes raised by residents around our Water Hygiene Policy:
Residents would value a clearer explanation of the technical terms and acronyms
Residents would appreciate more consistency in the policy
Residents would like a clearer understanding of what is considered low, medium, and high risk and suggested using a diagram to help explain it.
We're now reviewing all feedback and revising the policy based on your input. We will publish the updated version reflecting your thoughts soon.
We want to make sure this policy truly reflects residents' priorities.
Follow this project at the bottom of this page to stay informed.
We must meet the legal obligations which require us to deal with the risks associated with legionella bacteria within the properties we own or manage. People contract Legionnaires' disease by inhaling small droplets of water containing legionella bacteria.
As far as is reasonably practicable, we must use measures to reduce and/or control exposure to legionella bacteria, including managing the conditions that support the growth of the bacteria in water systems.
To make sure the policy promotes safety, transparency, empathy and consistency, we'd love to hear from you!
Your feedback will help shape how we continue to support residents, which is why we're inviting you to take our simple survey that should take no more than 10 minutes to complete.
📋This policy is no longer accepting feedback.
At Settle, our priority is to ensure that residents are safe in the homes, communal blocks and other properties that we own and manage.
Update: Under review - 6th February
Thank you for the feedback we received on our Water Hygiene Policy! We're pleased to share that we received a total of 23 comments from 8 survey responses. Your contributions are essential to improving this policy, and we're currently reviewing your suggestions.
📢Here's what we heard:
85% of residents thought the language in the policy was clear
83% of residents thought the policy was easy to understand.
There were three core themes raised by residents around our Water Hygiene Policy:
Residents would value a clearer explanation of the technical terms and acronyms
Residents would appreciate more consistency in the policy
Residents would like a clearer understanding of what is considered low, medium, and high risk and suggested using a diagram to help explain it.
We're now reviewing all feedback and revising the policy based on your input. We will publish the updated version reflecting your thoughts soon.
We want to make sure this policy truly reflects residents' priorities.
Follow this project at the bottom of this page to stay informed.
We must meet the legal obligations which require us to deal with the risks associated with legionella bacteria within the properties we own or manage. People contract Legionnaires' disease by inhaling small droplets of water containing legionella bacteria.
As far as is reasonably practicable, we must use measures to reduce and/or control exposure to legionella bacteria, including managing the conditions that support the growth of the bacteria in water systems.
To make sure the policy promotes safety, transparency, empathy and consistency, we'd love to hear from you!
Your feedback will help shape how we continue to support residents, which is why we're inviting you to take our simple survey that should take no more than 10 minutes to complete.
Water Hygiene Policy Review has finished this stage
This policy is open for contributions from 6th December.
Open
Water Hygiene Policy Review has finished this stage
This policy is open for contributions until 31st January.
Under review
Water Hygiene Policy Review is currently at this stage
We are no longer accepting feedback for this policy and it is now under review. The project team will share the updated review soon.
Final review published
this is an upcoming stage for Water Hygiene Policy Review
The final outcomes of this policy review are published here. This includes a summary of all contributions collected from residents as well as recommendations for future action.
