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SettleParadigm is committed to complying fully with Section 20 of the Landlord and Tenant Act 1985, as amended by the Commonhold & Reform Act 2002, when buying works or services that are to be recharged to residents.
This policy explains how we will consult with residents to make sure they are informed, and treated fairly and consistently, whilst allowing lawful recovery of any costs.
Objectives, desired outcomes and strategic alignment - What the policy aims to achieve and how residents will be consulted about qualifying works and long-term agreements.
Scope - Who the policy applies to and the types of works and services covered.
Policy principles - Our approach to fairness, openness, communication, value for money and resident involvement.
Equality, diversity and inclusion - How we will support residents to participate in consultations fairly and accessibly.
Tell us what you think
We want to know what you think about this policy. Your feedback will help us make sure the policy is clear, fair, and focused on what matters most to residents.
SettleParadigm is committed to complying fully with Section 20 of the Landlord and Tenant Act 1985, as amended by the Commonhold & Reform Act 2002, when buying works or services that are to be recharged to residents.
This policy explains how we will consult with residents to make sure they are informed, and treated fairly and consistently, whilst allowing lawful recovery of any costs.
Objectives, desired outcomes and strategic alignment - What the policy aims to achieve and how residents will be consulted about qualifying works and long-term agreements.
Scope - Who the policy applies to and the types of works and services covered.
Policy principles - Our approach to fairness, openness, communication, value for money and resident involvement.
Equality, diversity and inclusion - How we will support residents to participate in consultations fairly and accessibly.
Tell us what you think
We want to know what you think about this policy. Your feedback will help us make sure the policy is clear, fair, and focused on what matters most to residents.
