Safeguarding Policy Review

Settle has a duty of care to protect residents from abuse, harm or neglect.


Update: Under review - 18th July

Thank you for the feedback we received on our Safeguarding Policy! We're pleased to share that we received a total of 42 comments from 41 survey responses. Your contributions are essential to improving this policy, and we're currently reviewing your suggestions.

📢 Here's what we heard:

  • 82% of residents thought the language in the policy was clear
  • 77% of residents thought the policy was easy to understand.

There were three core themes raised by residents around our Safeguarding Policy:

  1. Residents would value clearer information on how Settle will respond to safeguarding concerns
  2. Residents would like easier access to safeguarding support and contact details
  3. Residents would like the policy to use clearer language and be more straightforward.

We're now reviewing all feedback and revising the policy based on your input. We will publish the updated version reflecting your thoughts soon.

We want to make sure this policy truly reflects residents' priorities.

You can follow this project at the bottom of this page to stay informed.


All Settle colleagues, including contractors and Board members, have a responsibility to adults at risk of abuse and for the safety and welfare of children living in our homes who may be at risk. Any concern or suspicion of abuse, neglect or risk should be reported as soon as the concern is identified in every case.

The rights of adults at risk of abuse do not fall away because they are at risk. At risk includes those who are unable to take care of, or protect themselves, and whose independence and wellbeing is at risk without support because they are vulnerable e.g. due to age, physical or mental health, having been in care, prison or other institution.

This policy sets out Settle’s responsibilities to safeguarding adults and children to ensure all colleagues and residents are clear on our moral and legal obligations.

To make sure the policy promotes safety, empathy, transparency, and consistency, we'd love to hear from you!

Your feedback will help shape how we continue to support residents, which is why we're inviting you to take our simple survey that should take no more than 10 minutes to complete.


📋Click the 'TAKE SURVEY' button to get started!


A note from Alice Courtney-Duguid, Service Delivery Manager

"We have a duty of care to protect residents from abuse, harm and neglect. This policy sets out our approach to safeguarding both adults and children living in our homes.

We've recently reviewed the policy and would really value your feedback to make sure it's clear, easy to understand, and effective. Thank you for taking the time to share your thoughts with us!"

Settle has a duty of care to protect residents from abuse, harm or neglect.


Update: Under review - 18th July

Thank you for the feedback we received on our Safeguarding Policy! We're pleased to share that we received a total of 42 comments from 41 survey responses. Your contributions are essential to improving this policy, and we're currently reviewing your suggestions.

📢 Here's what we heard:

  • 82% of residents thought the language in the policy was clear
  • 77% of residents thought the policy was easy to understand.

There were three core themes raised by residents around our Safeguarding Policy:

  1. Residents would value clearer information on how Settle will respond to safeguarding concerns
  2. Residents would like easier access to safeguarding support and contact details
  3. Residents would like the policy to use clearer language and be more straightforward.

We're now reviewing all feedback and revising the policy based on your input. We will publish the updated version reflecting your thoughts soon.

We want to make sure this policy truly reflects residents' priorities.

You can follow this project at the bottom of this page to stay informed.


All Settle colleagues, including contractors and Board members, have a responsibility to adults at risk of abuse and for the safety and welfare of children living in our homes who may be at risk. Any concern or suspicion of abuse, neglect or risk should be reported as soon as the concern is identified in every case.

The rights of adults at risk of abuse do not fall away because they are at risk. At risk includes those who are unable to take care of, or protect themselves, and whose independence and wellbeing is at risk without support because they are vulnerable e.g. due to age, physical or mental health, having been in care, prison or other institution.

This policy sets out Settle’s responsibilities to safeguarding adults and children to ensure all colleagues and residents are clear on our moral and legal obligations.

To make sure the policy promotes safety, empathy, transparency, and consistency, we'd love to hear from you!

Your feedback will help shape how we continue to support residents, which is why we're inviting you to take our simple survey that should take no more than 10 minutes to complete.


📋Click the 'TAKE SURVEY' button to get started!


A note from Alice Courtney-Duguid, Service Delivery Manager

"We have a duty of care to protect residents from abuse, harm and neglect. This policy sets out our approach to safeguarding both adults and children living in our homes.

We've recently reviewed the policy and would really value your feedback to make sure it's clear, easy to understand, and effective. Thank you for taking the time to share your thoughts with us!"

  • CLOSED: This survey has now concluded.

    Instructions:

    The survey has 3 sections, each with 3 quick questions on the following page. After reading a section, just hit the orange button to move on.

    If you're unsure about anything, feel free to go back and check again – no pressure!

    The survey should only take about 10 minutes to complete. Thank you so much for taking part!

Page last updated: 18 Jul 2025, 04:53 PM