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Settle Styles

At Settle, we're committed to making sure that every resident has a meaningful voice in shaping the future of their homes, communities and services.

Settle Styles - What are they?

This project is all about collaboration. Settle Styles builds on the values that shape who we are and brings them to life in our daily work. Together, we'll define the behaviours, styles, and service expectations that make us stand out to residents.

Styles is our way of ensuring every interaction, whether between colleagues or with residents, is rooted in clarity, professionalism, and trust.

Here's what we want to achieve...

  • Build on Our Values
  • Actively Listen to Residents
  • Professionalism in Every Interaction
  • Create a Culture of Excellence
  • Provide Ongoing Support and Training
  • Align Our Approach to the Consumer Standard: Transparency, Influence, and Accountability

📋 Your thoughts matter: Help us shape Settle's styles

Tell us what's working well and where we can do better! Click the 'TAKE SURVEY' button below to get started!

A message from Linsay Baverstock, Resident and Colleague Experience Manager

"Our journey to raise the bar has been shaped by a culture that values pride, trust, collaboration, commitment, inclusivity, and kindness. It's not just what we do, it's the way in which we do it." - Linsay Baverstock

At Settle, we're committed to making sure that every resident has a meaningful voice in shaping the future of their homes, communities and services.

Settle Styles - What are they?

This project is all about collaboration. Settle Styles builds on the values that shape who we are and brings them to life in our daily work. Together, we'll define the behaviours, styles, and service expectations that make us stand out to residents.

Styles is our way of ensuring every interaction, whether between colleagues or with residents, is rooted in clarity, professionalism, and trust.

Here's what we want to achieve...

  • Build on Our Values
  • Actively Listen to Residents
  • Professionalism in Every Interaction
  • Create a Culture of Excellence
  • Provide Ongoing Support and Training
  • Align Our Approach to the Consumer Standard: Transparency, Influence, and Accountability

📋 Your thoughts matter: Help us shape Settle's styles

Tell us what's working well and where we can do better! Click the 'TAKE SURVEY' button below to get started!

A message from Linsay Baverstock, Resident and Colleague Experience Manager

"Our journey to raise the bar has been shaped by a culture that values pride, trust, collaboration, commitment, inclusivity, and kindness. It's not just what we do, it's the way in which we do it." - Linsay Baverstock

  • CLOSED: This survey has concluded.

    Settle Styles survey

    75 responses

    Your thoughts matter: Help us shape Settle's Styles

    At Settle, we're always looking to improve how we deliver our services and work with residents. Your feedback will help us understand what’s working well and where there are opportunities to deliver a more professional service.

    Please take a few minutes to answer the questions below. 

Page last updated: 03 Feb 2025, 10:32 AM