Engagement Framework

Thank you for your participation so far! This discussion is now closed.


At Settle, we're committed to ensuring that every resident has a meaningful voice in shaping the future of their homes, communities and services.

We know that building a strong, thriving community requires more than just providing good housing - it means giving residents a voice and creating opportunities for them to get involved. By listening and acting on resident feedback we can work together to create a place everyone can be proud to call home.


What is an Engagement Framework?

An Engagement Framework is a plan that helps Settle be relentlessly resident focused with residents being involved in decision making across the organisation and the communities we serve. It explains how we can get involved and reach common goals together.

Your voice, your impact: ways to get involved

📋Take part in our survey and help shape how we engage with you, for you

Tell us what you think of our Engagement Framework! Click the 'TAKE SURVEY' button below to get started!


💡Ideas board

The ideas board is your space to share suggestions, big or small. Maybe you have thoughts on how we can improve our current engagement, or perhaps you have a brand new idea for how best to connect with you! Explore other residents' ideas, leave comments, and vote on the ones you like. Every suggestion counts!


📖Tell us your story

Your experience matters to us, and no one knows your experience better than you! Share your story about a time when we listened to and acted on your feedback, or let us know if we missed the mark and how we can do better.


To make sure our Engagement Framework is accessible, effective, and meaningful for every resident, we'd love to hear from you!

Your feedback will directly influence how we continue to engage with residents.

A message from Linsay Baverstock, Resident and Colleague Experience Manager

"Resident insights aren't just important - they're at the heart of how we shape our plans, decisions, and services.

When we put engagement first, we create a space where residents' voices lead to real, lasting impact and change." - Linsay Baverstock

At Settle, we're committed to ensuring that every resident has a meaningful voice in shaping the future of their homes, communities and services.

We know that building a strong, thriving community requires more than just providing good housing - it means giving residents a voice and creating opportunities for them to get involved. By listening and acting on resident feedback we can work together to create a place everyone can be proud to call home.


What is an Engagement Framework?

An Engagement Framework is a plan that helps Settle be relentlessly resident focused with residents being involved in decision making across the organisation and the communities we serve. It explains how we can get involved and reach common goals together.

Your voice, your impact: ways to get involved

📋Take part in our survey and help shape how we engage with you, for you

Tell us what you think of our Engagement Framework! Click the 'TAKE SURVEY' button below to get started!


💡Ideas board

The ideas board is your space to share suggestions, big or small. Maybe you have thoughts on how we can improve our current engagement, or perhaps you have a brand new idea for how best to connect with you! Explore other residents' ideas, leave comments, and vote on the ones you like. Every suggestion counts!


📖Tell us your story

Your experience matters to us, and no one knows your experience better than you! Share your story about a time when we listened to and acted on your feedback, or let us know if we missed the mark and how we can do better.


To make sure our Engagement Framework is accessible, effective, and meaningful for every resident, we'd love to hear from you!

Your feedback will directly influence how we continue to engage with residents.

A message from Linsay Baverstock, Resident and Colleague Experience Manager

"Resident insights aren't just important - they're at the heart of how we shape our plans, decisions, and services.

When we put engagement first, we create a space where residents' voices lead to real, lasting impact and change." - Linsay Baverstock

Tell us your story

Your experience matters to us! 

Share your story about a time when we listened to and acted on your feedback, or tell us where we could do better and how we can improve.

Thank you for taking the time to share your story with us.

CLOSED: This discussion is now closed.