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This CCTV Management Policy establishes clear guidelines for the installation, operation, and monitoring of closed-circuit television systems owned by Settle or privately installed by residents within our properties.
We recognise the necessity of CCTV systems to help prevent crime and anti-social behaviour, as well as the increasing demand for domestic CCTV solutions like doorbell cameras to enhance residents' home security.
It's important to balance these benefits with the potential for privacy complaints arising from actual or perceived intrusions caused by CCTV use.
This policy sets out a clear and consistent approach to managing CCTV and installation requests by defining expected standards for those installing CCTV, specifying when installations are permitted, and ensuring compliance with relevant legislation.
To make sure the policy promotes safety, fairness, and consistency, we'd love to hear from you!
Your feedback will help shape how we continue to support residents, which is why we're inviting you to take our simple survey that should take no more than 10 minutes to complete.
A note from Michael Hotton, Quality Assurance Manager
"A clear CCTV policy is vital for housing associations—it deters crime, ensures safety, and protects privacy by defining how surveillance and footage are managed. With residents increasingly installing devices like Ring doorbells, the policy also guides responsible use of personal CCTV to maintain trust and respect within the community."
This CCTV Management Policy establishes clear guidelines for the installation, operation, and monitoring of closed-circuit television systems owned by Settle or privately installed by residents within our properties.
We recognise the necessity of CCTV systems to help prevent crime and anti-social behaviour, as well as the increasing demand for domestic CCTV solutions like doorbell cameras to enhance residents' home security.
It's important to balance these benefits with the potential for privacy complaints arising from actual or perceived intrusions caused by CCTV use.
This policy sets out a clear and consistent approach to managing CCTV and installation requests by defining expected standards for those installing CCTV, specifying when installations are permitted, and ensuring compliance with relevant legislation.
To make sure the policy promotes safety, fairness, and consistency, we'd love to hear from you!
Your feedback will help shape how we continue to support residents, which is why we're inviting you to take our simple survey that should take no more than 10 minutes to complete.
A note from Michael Hotton, Quality Assurance Manager
"A clear CCTV policy is vital for housing associations—it deters crime, ensures safety, and protects privacy by defining how surveillance and footage are managed. With residents increasingly installing devices like Ring doorbells, the policy also guides responsible use of personal CCTV to maintain trust and respect within the community."
Close Circuit Television (CCTV) Management Policy has finished this stage
This policy is open for contributions from 1st July.
Open
Close Circuit Television (CCTV) Management Policy is currently at this stage
This policy is open for contributions until 31st July.
Under review
this is an upcoming stage for Close Circuit Television (CCTV) Management Policy
We are no longer accepting feedback for this policy and it is now under review. The project team will share the updated review soon.
Final review published
this is an upcoming stage for Close Circuit Television (CCTV) Management Policy
The final outcomes of this policy review are published here. This includes a summary of all contributions collected from residents as well as recommendations for future action.
