Transfer of Engagements

Consultation on the proposed transfer of Settle Group to Paradigm Homes Charitable Housing Association Limited

In October 2025, following resident consultation, Settle Group (Settle) became a subsidiary of Paradigm Housing Group Limited (Paradigm). Since then, the group has been trading as SettleParadigm, with a new name and brand planned for later this year.

In our updates last year, we shared plans for Settle to integrate fully at a later stage and become part of Paradigm Homes Charitable Housing Association Limited over time. This process is called a Transfer of Engagements.

Subject to consultation with residents, we are now proposing to begin the Transfer of Engagements. Monday 13 April starts a formal consultation process with all Settle residents about the Transfer of Engagements. We've set out what this process is, how you would be affected and how you can give us your views.

We have also provided answers to some of the immediate questions we think you may have below.

What is being proposed and why?

The main reason for the proposed Transfer of Engagements is to bring Settle and Paradigm together as a single organisation.

The proposed transfer would mean that all Settle’s assets and liabilities, including ownership of Settle’s homes, would move into Paradigm Homes Charitable Housing Association Limited, which would become your new landlord. We believe that transferring to Paradigm Homes Charitable Housing Association Limited is the best option for you, our employees and our local communities. It would mean that:

  • You would continue to live in the same home with locally provided services
  • Your tenancy/lease agreement would stay the same. Only the name of your landlord would change to Paradigm Homes Charitable Housing Association Limited. Your rights, including rents and service charges, whether you are a tenant, shared owner or leaseholder, would continue to be protected
  • SettleParadigm will continue to deliver the pledges it made when Settle joined Paradigm Housing Group, continuing our commitment to provide better services to residents and invest more in our communities.

We are proposing that, subject to completion of resident consultation, the Transfer of Engagements would happen on 30 September 2026. We have informed the Regulator of Social Housing, who regulates how we operate as a housing association, of this proposal.

We want to know what you think

We are keen to hear from you about the proposed Transfer of Engagements and we are asking you and other Settle residents for your comments and feedback on this proposal.

  • Do you understand what this proposed change means for you?
  • Do you have any further comments or thoughts you would like to share with us?

April 13 marks the start of a six-week consultation with you. During this time, we will be collecting your feedback. The SettleParadigm Group Common Board, the Paradigm Homes Charitable Housing Association Board and the Settle Board will each consider your views before making the final decision as to whether to proceed with the Transfer of Engagements.

Let us know your feedback

You can share your thoughts by completing our survey:

Take survey

Alternatively, you can let us know by:

  • Email: [email protected]
  • Phone: 0330 343 0016
  • Post: Engagement team, Settle, Blackhorse Road, Letchworth Garden City, Hertfordshire, SG6 1HA.

Want to find out more?

You can read our frequently asked questions or ask something we may not have covered:

View FAQs

You can also attend any of our face-to-face sessions to discuss the consultation and next steps. You can attend any of the following events, and you don't need to register beforehand.

Please provide all feedback to us by Friday 22 May 2026.

What happens next

Once the consultation has closed, we will provide feedback on the comments received and explain how we have taken your views into account when reaching our decision. You can expect to hear back from us by early September.

Accessibility of information

Do you or someone you know need this information in another format? We can provide translations of this information into another language or copies in Braille or large print. We can also arrange for our colleagues to talk through this information with you and to arrange for a call with a British Sign Language Interpreter.

Please call us on 0330 343 0016 or contact us online at www.settlegroup.org.uk/contact-us.

Consultation on the proposed transfer of Settle Group to Paradigm Homes Charitable Housing Association Limited

In October 2025, following resident consultation, Settle Group (Settle) became a subsidiary of Paradigm Housing Group Limited (Paradigm). Since then, the group has been trading as SettleParadigm, with a new name and brand planned for later this year.

In our updates last year, we shared plans for Settle to integrate fully at a later stage and become part of Paradigm Homes Charitable Housing Association Limited over time. This process is called a Transfer of Engagements.

Subject to consultation with residents, we are now proposing to begin the Transfer of Engagements. Monday 13 April starts a formal consultation process with all Settle residents about the Transfer of Engagements. We've set out what this process is, how you would be affected and how you can give us your views.

We have also provided answers to some of the immediate questions we think you may have below.

What is being proposed and why?

The main reason for the proposed Transfer of Engagements is to bring Settle and Paradigm together as a single organisation.

The proposed transfer would mean that all Settle’s assets and liabilities, including ownership of Settle’s homes, would move into Paradigm Homes Charitable Housing Association Limited, which would become your new landlord. We believe that transferring to Paradigm Homes Charitable Housing Association Limited is the best option for you, our employees and our local communities. It would mean that:

  • You would continue to live in the same home with locally provided services
  • Your tenancy/lease agreement would stay the same. Only the name of your landlord would change to Paradigm Homes Charitable Housing Association Limited. Your rights, including rents and service charges, whether you are a tenant, shared owner or leaseholder, would continue to be protected
  • SettleParadigm will continue to deliver the pledges it made when Settle joined Paradigm Housing Group, continuing our commitment to provide better services to residents and invest more in our communities.

We are proposing that, subject to completion of resident consultation, the Transfer of Engagements would happen on 30 September 2026. We have informed the Regulator of Social Housing, who regulates how we operate as a housing association, of this proposal.

We want to know what you think

We are keen to hear from you about the proposed Transfer of Engagements and we are asking you and other Settle residents for your comments and feedback on this proposal.

  • Do you understand what this proposed change means for you?
  • Do you have any further comments or thoughts you would like to share with us?

April 13 marks the start of a six-week consultation with you. During this time, we will be collecting your feedback. The SettleParadigm Group Common Board, the Paradigm Homes Charitable Housing Association Board and the Settle Board will each consider your views before making the final decision as to whether to proceed with the Transfer of Engagements.

Let us know your feedback

You can share your thoughts by completing our survey:

Take survey

Alternatively, you can let us know by:

  • Email: [email protected]
  • Phone: 0330 343 0016
  • Post: Engagement team, Settle, Blackhorse Road, Letchworth Garden City, Hertfordshire, SG6 1HA.

Want to find out more?

You can read our frequently asked questions or ask something we may not have covered:

View FAQs

You can also attend any of our face-to-face sessions to discuss the consultation and next steps. You can attend any of the following events, and you don't need to register beforehand.

Please provide all feedback to us by Friday 22 May 2026.

What happens next

Once the consultation has closed, we will provide feedback on the comments received and explain how we have taken your views into account when reaching our decision. You can expect to hear back from us by early September.

Accessibility of information

Do you or someone you know need this information in another format? We can provide translations of this information into another language or copies in Braille or large print. We can also arrange for our colleagues to talk through this information with you and to arrange for a call with a British Sign Language Interpreter.

Please call us on 0330 343 0016 or contact us online at www.settlegroup.org.uk/contact-us.

Resident FAQs

Take a look at the FAQs below to find answers to common questions.

If there’s anything we haven’t covered, you can submit your question here.

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  • Why is Settle Group proposing this transfer to Paradigm Homes Charitable Housing Association Limited?

    9 days ago

    In October 2025, Settle Group (Settle) became a subsidiary of Paradigm Housing Group Limited following consultation with residents. The group is currently trading as SettleParadigm and will rebrand with a new name later this year. 

    In our updates last year, we explained plans for Settle to integrate fully at a later stage and become part of Paradigm Homes Charitable Housing Association Limited. This process is called a Transfer of Engagements.

    The new group - formed by the merger between Settle and Paradigm which completed in October 2025 - owns and manages over 30,000 homes and is the largest housing provider working in the region.

    However, our legal structure means that Settle Group and Paradigm Homes Charitable Housing Association still need to operate as separate housing associations within SettleParadigm. The main reason for the proposed Transfer of Engagements is to bring the two housing associations together into a single organisation.

    We believe that this is the best option for residents, our employees and our local communities.

  • What is a Transfer of Engagements?

    9 days ago

    A Transfer of Engagements allows Settle to transfer all of its assets such as homes and offices to Paradigm Homes Charitable Housing Association, as well as its liabilities.

    From a resident’s point of view, your tenancy and rights stay protected, but your landlord would change to Paradigm Homes Charitable Housing Association.

    Proceeding with the Transfer of Engagements would enable us to continue to deliver our operations and contractual agreements as one organisation.

  • Why are you contacting residents now?

    9 days ago

    Paradigm Homes Charitable Housing Association has agreed to the transfer and has informed the Regulator of Social Housing. For the Transfer of Engagements to go ahead, SettleParadigm’s Board, Paradigm Homes Charitable Housing Association’s Board and Settle’s Board all need to agree to it, and they will be asked to consider this later this year. The Boards will consider the views of Settle’s residents when they make their final decision, which is why we are asking for your comments and feedback on this proposal now.

  • Would I have to move?

    9 days ago

    No, you would not have to move. You would have the right to remain in your home with the same security you have now.

  • What about the pledges that Settle and Paradigm Group made?

    9 days ago

    SettleParadigm will continue to honour the pledges we jointly made when Settle joined the Paradigm Group. We remain focused on our commitment to provide better services to residents and invest in our communities. Work is underway and later this year we will be launching a new repairs standard and plan for the future. Our goal is to make sure the services you receive are even better than they are now.

  • Will there be any changes to my tenancy/lease or to my rights?

    9 days ago

    If the Transfer of Engagements goes ahead, there would be no change to your tenancy agreement/lease, or to your rights. The only difference would be that the name of your landlord/freeholder would change to Paradigm Homes Charitable Housing Association Limited. You wouldn’t need to sign a new tenancy agreement/lease. Whether you are a tenant, shared owner, leaseholder or want to buy your home using the Right to Buy, you would have the same rights and protections that you have now.

  • Would my rent and service charges go up?

    9 days ago

    No. The way your rent and service charges are calculated would remain the same. Your rent is set each year in line with government guidelines and can only be changed during the usual annual rent review process. Your service charges are based on the cost of providing the services to your building or estate. We would continue to review charges every year, as we do now, in line with your current tenancy agreement or lease.

  • If I receive Housing Benefit/Universal Credit, would I still be able to receive this?

    9 days ago

    Yes. This proposal would not change your ability to access Housing Benefit/Universal Credit.

  • Would I need to change my Standing Order or Direct Debit with Settle?

    9 days ago

    No, not at present. You can continue to pay as normal whether you pay by Standing Order, Direct Debit, online payment, any other method. If this changes, we will be in touch to let you know what you need to do.

  • Who would I contact?

    9 days ago

    All services would continue to be provided through teams you already know. You can continue to call us on 0330 343 0016 or contact us online at www.settlegroup.org.uk/contact-us.

Page last updated: 02 Apr 2026, 09:50 AM