Supported move (decant) policy review

At SettleParadigm we’re committed to supporting residents when essential works, serious hazards or emergency circumstances mean they need to move from their home temporarily or permanently.

This draft policy explains when a supported move may be needed, how decisions will be made and what practical and financial support residents may receive. It also sets out how we will consider individual circumstances, accessibility requirements and support needs throughout the process.

We’re sharing the policy at this early stage so residents can help shape it. Your feedback will be considered alongside feedback from colleagues to develop the final policy together.

Your feedback will help us understand whether the policy is clear, fair and focused on what residents need during what may be a stressful and disruptive experience.

The survey should take about 10 minutes to complete and is open for feedback until 21 August 2026.

As a thank you for your time, you can choose to enter our prize draw for the chance to win a £25 shopping gift card.

You can find the terms and conditions here

Take survey

At SettleParadigm we’re committed to supporting residents when essential works, serious hazards or emergency circumstances mean they need to move from their home temporarily or permanently.

This draft policy explains when a supported move may be needed, how decisions will be made and what practical and financial support residents may receive. It also sets out how we will consider individual circumstances, accessibility requirements and support needs throughout the process.

We’re sharing the policy at this early stage so residents can help shape it. Your feedback will be considered alongside feedback from colleagues to develop the final policy together.

Your feedback will help us understand whether the policy is clear, fair and focused on what residents need during what may be a stressful and disruptive experience.

The survey should take about 10 minutes to complete and is open for feedback until 21 August 2026.

As a thank you for your time, you can choose to enter our prize draw for the chance to win a £25 shopping gift card.

You can find the terms and conditions here

Take survey

  • Policy statement 

    SettleParadigm is committed to providing safe, decent homes and supporting residents when circumstances require them to move from their home either temporarily or permanently to enable essential works to be completed or to manage significant health and safety risks. We will work with residents to ensure moves are managed fairly, consistently and with empathy, whilst taking account of individual circumstances and support needs.

     

    Take Survey
Page published: 30 Jul 2026, 06:28 PM