Resident Experience Strategy feedback

We’d like your feedback on the SettleParadigm Resident Experience Strategy commitments.


We've used your feedback to shape our Resident Engagement Strategy (2027-2030). Here's what you told us:

We've developed four commitments that will shape how we work and how you experience our services. We'd really value your feedback to help us understand if we've got the right priorities and if there's anything we may have missed.


How the survey works

For each commitment, we'll ask you to think about:

  • Whether it would improve your experience as a resident
  • Why you feel this way
  • Whether you think there is anything missing.

The survey should take around five minutes to complete.

As a thank you for your time, you can be entered into a prize draw to win one of four £25 shopping gift cards.

Take the survey

We’d like your feedback on the SettleParadigm Resident Experience Strategy commitments.


We've used your feedback to shape our Resident Engagement Strategy (2027-2030). Here's what you told us:

We've developed four commitments that will shape how we work and how you experience our services. We'd really value your feedback to help us understand if we've got the right priorities and if there's anything we may have missed.


How the survey works

For each commitment, we'll ask you to think about:

  • Whether it would improve your experience as a resident
  • Why you feel this way
  • Whether you think there is anything missing.

The survey should take around five minutes to complete.

As a thank you for your time, you can be entered into a prize draw to win one of four £25 shopping gift cards.

Take the survey

Page published: 18 May 2026, 07:00 PM