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AtSettleParadigm, we want homes to be let fairly and to make the best use of the homes available.
This draft policy explains how we let empty homes, when we may offer a direct or management move, and how we assess whether a home is suitable and affordable. It also explains how residents can swap homes through a mutual exchange.
We’re sharing the policy at this early stage so residents can help shape it. Your feedback will be considered alongside feedback from colleagues to develop the final policy together.
Your feedback will help us understand whether the policy is clear, fair and focused on what matters to residents.
The survey should take about 10 minutes to complete and is open for feedback until 21 August 2026.
As a thank you for your time, you can choose to enter our prize draw for the chance to win a £25 shopping gift card.
AtSettleParadigm, we want homes to be let fairly and to make the best use of the homes available.
This draft policy explains how we let empty homes, when we may offer a direct or management move, and how we assess whether a home is suitable and affordable. It also explains how residents can swap homes through a mutual exchange.
We’re sharing the policy at this early stage so residents can help shape it. Your feedback will be considered alongside feedback from colleagues to develop the final policy together.
Your feedback will help us understand whether the policy is clear, fair and focused on what matters to residents.
The survey should take about 10 minutes to complete and is open for feedback until 21 August 2026.
As a thank you for your time, you can choose to enter our prize draw for the chance to win a £25 shopping gift card.
SettleParadigm is committed to ensuring that homes are allocated fairly, transparently and consistently to those in housing need whilst making the best use of housing stock. We will support sustainable tenancies, facilitate moves through management moves and mutual exchanges, and work in partnership with local authorities and other partners to create safe, inclusive and sustainable communities.
