Lifestone Connect user testing
Help us improve our Connect platform.
We are looking for residents to help us test our redesigned Lifestone Connect platform.
We would like to understand how easy it is to find information and complete tasks on Connect.. Your feedback will help us make improvements so residents can find what they need more quickly and easily. As a thank you for your time, you will be offered a shopping voucher.
Why get involved?
Your feedback will:
Help us see how easy it is to find and understand information
Tell us if the website's design and layout make it easy to get around
Identify any problems that make it hard to find what you need
Tell us what is missing or could be improved
What's involved?
We are looking for residents who use different devices, like a smartphone, tablet, or computer..
There are two types of session – a live session held at a specific time or a survey session that can be completed in your own time.
In both cases, you will be given a special link to Connect. This allows us to see how you move around the site, which pages you visit on Connect and how long tasks take to complete. This information will only be used to help improve Connect.
You will be asked to complete a series of simple tasks, such as finding specific information or finding particular pages. After each task, we'll ask a few questions about your experience.
How long will it take?
Sessions are planned to take place between 16-20 November 2026.The live testing session, plus feedback, will take around 45-60 minutes.
The survey plus feedback, will take around 15-20 minutes.
Thank you
As a thank you for taking part, live testing residents will receive a £20 shopping voucher. Survey session residents will receive a £10 shopping voucher.
We're testing our information – not you! There are no right or wrong answers, and you don't need any specialist knowledge. We want to know what works well and what could be better.
Registering your interest
Places are limited, so we will select residents to help us that will include a mix of experiences and devices.
You will just need access to the internet and a willingness to share your honest feedback. If you need any support or adjustments to take part, please let us know.
If you're selected, we'll send you everything you need to get started. If you're not selected this time, you can keep updated about future opportunities on our Have your say [hyperlink this] page.
Please complete the form below before 5pm on Monday 16 November 2026.
Help us improve our Connect platform.
We are looking for residents to help us test our redesigned Lifestone Connect platform.
We would like to understand how easy it is to find information and complete tasks on Connect.. Your feedback will help us make improvements so residents can find what they need more quickly and easily. As a thank you for your time, you will be offered a shopping voucher.
Why get involved?
Your feedback will:
Help us see how easy it is to find and understand information
Tell us if the website's design and layout make it easy to get around
Identify any problems that make it hard to find what you need
Tell us what is missing or could be improved
What's involved?
We are looking for residents who use different devices, like a smartphone, tablet, or computer..
There are two types of session – a live session held at a specific time or a survey session that can be completed in your own time.
In both cases, you will be given a special link to Connect. This allows us to see how you move around the site, which pages you visit on Connect and how long tasks take to complete. This information will only be used to help improve Connect.
You will be asked to complete a series of simple tasks, such as finding specific information or finding particular pages. After each task, we'll ask a few questions about your experience.
How long will it take?
Sessions are planned to take place between 16-20 November 2026.The live testing session, plus feedback, will take around 45-60 minutes.
The survey plus feedback, will take around 15-20 minutes.
Thank you
As a thank you for taking part, live testing residents will receive a £20 shopping voucher. Survey session residents will receive a £10 shopping voucher.
We're testing our information – not you! There are no right or wrong answers, and you don't need any specialist knowledge. We want to know what works well and what could be better.
Registering your interest
Places are limited, so we will select residents to help us that will include a mix of experiences and devices.
You will just need access to the internet and a willingness to share your honest feedback. If you need any support or adjustments to take part, please let us know.
If you're selected, we'll send you everything you need to get started. If you're not selected this time, you can keep updated about future opportunities on our Have your say [hyperlink this] page.
Please complete the form below before 5pm on Monday 16 November 2026.
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Register your interest
Thank you for your interest in joining our Connect Platform Testing Group.
Places are limited, so registering doesn’t guarantee a place. We’ll contact everyone after the closing date to confirm the next steps.