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We’re really pleased to welcome new residents to Paradigm and to say hello again to our existing residents.
Update: 9 March
It was great to meet some of you on Thursday 26 February, when our teams were out and about saying hello and answering any questions you may have had about Paradigm.
We’re pleased to share that 54 colleagues knocked on more than 530 doors and spoke with 214 residents, who shared their thoughts about their homes and neighbourhood!
📢 Here's what we heard
52% of the residents we spoke to told us they had no issues or concerns and feel positive about living in the area.
Three key themes stood out:
Residents value how quiet and friendly the neighbourhood is
Some residents shared concerns about their homes and neighbourhood, most commonly unresolved repairs and parking issues
Residents were positive about the change of landlord to Paradigm and the improvements it could bring.
What happens next?
We're now working through the concerns raised and will be in touch where follow-up action is needed.
If we didn't get the chance to speak with you, we'd still love to hear from you. We're updating the information we hold about you and your household, and you can do this by completing our 'Getting to Know You Better' survey sent in early February.
Drop a pin to show what's working well or where things could be better.
Why your involvement matters
Your feedback helps shape neighbourhood improvements that make sure we focus on what matters most to you and your community. It also helps us prioritise our resources and plan improvements where they’ll have the greatest impact.
You can find out about upcoming local events, and when our teams will be in your area, by checking the calendar on this page.
Have we got your details right?
To help us understand and meet the needs of our residents, we're updating the information we hold about you and anyone living in your home. Keep your eyes peeled over the coming weeks for an email from us.
If you haven't received an email from us yet, please get in touch with our customer contact centre and we'll send you a secure link.
We’re really pleased to welcome new residents to Paradigm and to say hello again to our existing residents.
Update: 9 March
It was great to meet some of you on Thursday 26 February, when our teams were out and about saying hello and answering any questions you may have had about Paradigm.
We’re pleased to share that 54 colleagues knocked on more than 530 doors and spoke with 214 residents, who shared their thoughts about their homes and neighbourhood!
📢 Here's what we heard
52% of the residents we spoke to told us they had no issues or concerns and feel positive about living in the area.
Three key themes stood out:
Residents value how quiet and friendly the neighbourhood is
Some residents shared concerns about their homes and neighbourhood, most commonly unresolved repairs and parking issues
Residents were positive about the change of landlord to Paradigm and the improvements it could bring.
What happens next?
We're now working through the concerns raised and will be in touch where follow-up action is needed.
If we didn't get the chance to speak with you, we'd still love to hear from you. We're updating the information we hold about you and your household, and you can do this by completing our 'Getting to Know You Better' survey sent in early February.
Drop a pin to show what's working well or where things could be better.
Why your involvement matters
Your feedback helps shape neighbourhood improvements that make sure we focus on what matters most to you and your community. It also helps us prioritise our resources and plan improvements where they’ll have the greatest impact.
You can find out about upcoming local events, and when our teams will be in your area, by checking the calendar on this page.
Have we got your details right?
To help us understand and meet the needs of our residents, we're updating the information we hold about you and anyone living in your home. Keep your eyes peeled over the coming weeks for an email from us.
If you haven't received an email from us yet, please get in touch with our customer contact centre and we'll send you a secure link.
